SOP 105.04: Telecommunications Policy Statement
Summary
This policy establishes telecommunications planning and management procedures for all Georgia Department of Corrections divisions and personnel. The Telecommunications Section provides guidance and technical support for telecommunications services statewide, including telephone lines, wireless devices, radio frequencies, data lines, and related equipment. All requests for telecommunications services must be submitted in writing to the GDC Telecommunications Business Office, with specific procedures for metro-Atlanta and other facilities.
Key Topics
- telecommunications policy
- telephone services
- wireless devices
- radio frequencies
- telecommunications management
- data lines
- pagers
- facsimile lines
- voice mail
- telecommunications inventory
- work orders
- telecommunications billing
- cellular phones
- communications equipment
Full Text
|GEORGIA DEPARTMENT OF CORRECTIONS
Standard Operating Procedures|Col2|Col3|
|---|---|---|
|`Functional Area: `
`Support Services`
`Telecommunications`|`Reference Number: `
`IVF02-0001`|`Revises`
`Previous`
`Effective Date:`
`4/15/04`|
|`Subject:`
`Telecommunications Policy`
`Statement`|||
|`Authority:`
`Donald/Bell`|`Effective Date:`
`11/01/04`|`Page``1`` of`
`2 `|
I. POLICY:
A. To establish telecommunications planning and management
for all divisions within the Georgia Department of
Corrections.
B. The Telecommunications Section will provide guidance and
technical support to all GDC personnel statewide.
C. For the METRO-ATLANTA AREA AND CENTRAL OFFICE: All
requests for telecommunications services listed below
shall be submitted in writing to the GDC
Telecommunications Business Office.
D. FOR ALL OTHER FACILITIES/UNITS/OFFICES: All requests for
telecommunications services except telephone calling
cards, shall be submitted via GroupWise, fax, or U.S.
Mail to the GDC Telecommunications Business Office.
E. The areas of responsibility shall include: Telephone
Lines; Wireless Devices which generate a monthly
recurring charge for airtime; Telephones/Accessories;
Radio Frequencies; Computer Data Lines; Pagers; Telephone
Calling Cards; GSAMS Connectivity;; Facsimile Lines;
Voice Mail; T-1 Lines; Fiber Optic Cabling Projects;
Southern Linc/Instant Link-type Radio Billing
F. The Georgia Department of Corrections reserves the right
investigate, retrieve and read any communication or data
composed, transmitted or received through voice services,
online connections and/or stored on their respective
servers.
II. APPLICABILITY:
|Functional Area:
Support
Services/Telecommunications|Prev. Eff Date:
4/15/04|Page 2 of
2|
|---|---|---|
|`Functional Area:`
`Support`
`Services/Telecommunications`|`Effective Date:`
`11/01/04`|`Reference Number:`
`IVF02-0001`|
All agency personnel. III. RELATED DIRECTIVES:
OPB Revised Policy on the Acquisition and Use of
Telecommunications Services and Equipment dated July 23, 2004
IV. DEFINITIONS:
None
V. ATTACHMENTS:
None
VI. PROCEDURE:
A. The Telecommunications Section will provide assistance to
all GDC divisions and personnel. It will determine
equipment and services that best fit the needs of GDC,
issue all work orders to the appropriate vendor, and
coordinate all actions with the appropriate section
and/or vendor.
B. The Telecommunications Section, in consult with the
appropriate GDC manager(s), and Budget Office, will
determine the telecommunications requirements for all new
facilities, review and authorize communications drawings,
and coordinate all installations with the appropriate
vendors.
C. The Telecommunications Section will be responsible for
managing the GDC monthly recurring telecommunications
bills, as well as capital expenditures. This will
consist of verifying all telecommunications charges for
payment, and preparing budgetary cost estimates for new
institutions/centers/offices.
D. The Telecommunications Section will manage an inventory
system for tracking telecommunications assets, i.e.,
mobile radios, Southern Link radios, pagers, cellular
telephones, and calling cards.