SOP_NUMBER: 104.32
TITLE: Call Back Pay
REFERENCE_CODE: IVO07-0016
DIVISION: Administrative & Finance Division (Human Resources)
TOPIC_AREA: 104 Policy-HR Timekeeping/FLSA/Overtime/Call-Back
EFFECTIVE_DATE: 2019-07-30
WORD_COUNT: 622
POWERDMS_URL: https://public.powerdms.com/GADOC/documents/105239
URL: https://gps.press/sop-data/104.32/

SUMMARY:
This policy establishes eligibility and procedures for call back pay for non-exempt GDC employees in designated maintenance and trades positions who are officially designated as "on call." Eligible employees receive one hour of pay at their regular rate each time they are recalled and report to the workplace. Call back pay is provided in addition to any compensation for actual hours worked and must be documented through the Time Reporting Device or Web clock.

KEY_TOPICS: call back pay, on-call status, FLSA compliance, non-exempt employees, maintenance positions, trades technicians, mechanics, correctional officers, compensation, overtime, time reporting, call back procedures, emergency recall

ATTACHMENTS:
  1. Certification for Payment of Call Back Pay
     URL: https://gps.press/sop-data/104.32-att-1/

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FULL TEXT:
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|GEORGIA DEPARTMENT OF CORRECTIONS<br>Standard Operating Procedures|Col2|Col3|
|---|---|---|
|**Policy Name:**Call Back Pay|**Policy Name:**Call Back Pay|**Policy Name:**Call Back Pay|
|**Policy Number:** 104.32|**Effective Date:** 7/30/2019|**Page Number:** 1 of 2|
|**Authority:** <br>Commissioner<br>|**Originating Division:** <br>Administration & Finance<br>Division (Human Resources)<br>|**Access Listing:**<br>Level I: All Access<br>|



**I** . **Introduction and Summary:**

Certain employees of the Georgia Department of Corrections (GDC) may be eligible for
Call Back Pay. Eligible employees must be considered non-exempt under the provisions
of the federal Fair Labor Standards Act (FLSA), must be designated as "on call" and must
meet the criteria established in this SOP. Jobs to be considered for call back pay include,
but are not limited to: General Trades Tech 1, General Trades Tech 2 and General Trades
Tech 3, Mechanic 2 and Mechanic 3. Additionally, a General Trades Tech who has
completed BCOT and has accepted the title of Correctional Officer 1, Correctional Officer
2, CSM Correctional Officer 1, or CSM Correctional Officer 2 remains eligible for call
back pay provided he/she is still performing maintenance duties.

**II.** **Authority:**

A. The Fair Labor Standards Act of 1938, As Amended (29 U.S.C. 201, et seq.);

B. Department of Administrative Services (DOAS), Human Resources Administration

[(HRA), Addenda to the Compensation Plan Section 3.3 ODI Call Back Pay; and](http://www.spa.ga.gov/word/AddendaCompPlan8_11_10.doc)

C. GDC Standard Operating Procedures (SOP): 104.37, Working Hours, Overtime and

Compensatory Time.

**III.** **Definitions:**

A. **Call Back Pay**    - A pay supplement equal to one hour of pay (at the employee’s regular

rate) paid each time a nonexempt employee is recalled and reports to the work place,
provided that the employee has been officially designated as “on call.”

B. **On Call -** A work status where a non-exempt employee in one of the jobs listed above has
been told to stay where he/she can be reached by phone/beeper, and can respond to the
work place within a specified time frame, i.e., in the event of emergency.

**IV.** **Statement of Policy and Applicable Procedures:**

A. Time actually worked must be documented and calculated in accordance with SOP

104.37, Working Hours, Overtime and Compensatory Time. Commute time to the
facility is not considered work time.

B. Eligible employees are to receive Call Back Pay in addition to any

compensation/compensatory time earned for extra hours worked in accordance with
the provisions of FLSA. Employees are not to be given compensatory time or a
schedule adjustment in lieu of Call Back Pay.


|GEORGIA DEPARTMENT OF CORRECTIONS<br>Standard Operating Procedures|Col2|Col3|
|---|---|---|
|**Policy Name:**Call Back Pay|**Policy Name:**Call Back Pay|**Policy Name:**Call Back Pay|
|**Policy Number:** 104.32|**Effective Date:** 7/30/2019|**Page Number:** 2 of 2|
|**Authority:** <br>Commissioner<br>|**Originating Division:** <br>Administration & Finance<br>Division (Human Resources)<br>|**Access Listing:**<br>Level I: All Access<br>|



C. Call Back Pay will be paid only when the employee must return to the work site. It

will not be paid when:


1.  Employee continued to work after regular hours;

2. Employee was previously scheduled to work overtime; or,

3. Employee resolves the situation via the telephone in lieu of returning to the work

site.

D. The employee must report the call back time worked on the Certification for Payment

of Call Back Pay form (Attachment 1) and through the Time Reporting Device (TCD)
or the Web clock.


1. Call Back Pay earned during the current pay period must be processed and paid to

the employee no later than the following pay period.

2.  The employee’s supervisor must approve call back time reported by the 5 [th]
of each month.

**V.** **Attachments:**

Attachment 1: Certification of Payment of Call Back Pay

**VI.** **Record Retention of Forms Relevant to this Policy** :

Upon completion, Attachment 1 shall be permanently retained in official personnel file
and retained for six (6) full months, following payment of Call Back Pay, in the local
personnel file.