SOP_NUMBER: 205.08
TITLE: Quality Improvement Operations
REFERENCE_CODE: IIA07-0008
DIVISION: Facilities Division
TOPIC_AREA: 205 Policy-Facilities Personnel/Standards/Training
EFFECTIVE_DATE: 2020-06-30
WORD_COUNT: 424
POWERDMS_URL: https://public.powerdms.com/GADOC/documents/106034
URL: https://gps.press/sop-data/205.08/

SUMMARY:
This policy establishes a formal process for employee participation in developing and improving GDC policies, procedures, and programs. It requires the selection of employee representatives from major departments at all state facilities, centers, and the academy to meet monthly with management to discuss operational improvements, address employee concerns, and foster communication. Meeting minutes documenting discussions and resolutions must be distributed to representatives and posted on facility bulletin boards within 24 hours.

KEY_TOPICS: employee representatives, quality improvement, employee participation, monthly meetings, department representatives, employee input, operational improvements, facility meetings, employee morale, communication between employees and management, policy development, shift representatives, meeting minutes

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|GEORGIA DEPARTMENT OF CORRECTIONS<br>Standard Operating Procedures|Col2|Col3|
|---|---|---|
|**Policy Name:** Quality Improvement Operations|**Policy Name:** Quality Improvement Operations|**Policy Name:** Quality Improvement Operations|
|**Policy Number:** 205.08|**Effective Date:**6/30/2020|**Page Number:** 1 of 2|
|**Authority:** <br>Commissioner|**Originating Division:**  <br>Facilities Division|**Access Listing:**<br>Level I: All Access|



**I.** **Introduction and Summary:**

Employees are the most important asset of the Georgia Department of Corrections
(GDC) and should participate in the formulation of policies, procedures, and programs.
It  is our goal to utilize the skills obtained through job experiences to streamline and
improve our operations, improve morale, and foster better communication between
employees and management. Therefore employees shall participate in the formulation of
policies, procedures, and programs.

**II.** **Authority:**

A. GDC Board Rule: 125-2-1-.01 (d); and

B. ACA Standards: 5-ACI-1A-05 (ref. 4-4004), 5-ACI-1A-15 (ref. 4-4015), 1-CTA-1A
03, 2-CO-1A-07, 1-CTA-1A-13, 2-CO-1A-21, 4-ALDF-7D-07, 4-ACRS-7B-09, and
4-ACRS-7D-35.

**III.** **Definitions:** None.

**IV.** **Statement of Policy and Applicable Procedures:**

A. Employee Representatives:


1. Employee representatives shall be selected by their fellow employees through a

nomination and voting process. An alternate will also be selected.


Representatives will be selected from major departments at State Facilities,
Centers, and the Academy. Regular meetings between the director, warden, or
superintendent and all department heads will be held. Meetings between
department heads and their key staff members will also be held `.`

a.  1st shift;

b.  2nd shift;

c. 3rd shift;


|GEORGIA DEPARTMENT OF CORRECTIONS<br>Standard Operating Procedures|Col2|Col3|
|---|---|---|
|**Policy Name:** Quality Improvement Operations|**Policy Name:** Quality Improvement Operations|**Policy Name:** Quality Improvement Operations|
|**Policy Number:** 205.08|**Effective Date:** 00/00/2020|**Page Number:** 2 of 2|
|**Authority:** <br>Commissioner|**Originating Division:**  <br>Facilities Division|**Access Listing:**<br>Level I: All Access|



d. Administration;

e. Food Service/Maintenance;

f. 5 days a week (Split Shift);

g. Medical; and

h. Care & Treatment (Counseling, Education, Recreation, etc.).

B. The Agency Director, State Facility or Center Warden, Superintendent, or designee

will chair the meetings.

C. Meetings will be held monthly.

D. Minutes will be taken and published with interim and/or final resolution within 24

hours of the meeting’s adjournment.

E. Copies will be furnished to each representative and alternates and will be posted on

each State Facility, Center, and the Academy’s Official Bulletin Board.

F. A status of every interim solution will be presented at the next meeting before new

business.

G. The Agency Director, State Facility or Center Warden, Superintendent, or designee

shall monitor progress toward achieving previously identified program objectives at
least annually.

**V.** **Attachments:** None.

**VI.** **Record Retention of Forms Relevant to this Policy:** None.