SOP_NUMBER: 220.03-att-14
TITLE: Operational Manual Template
REFERENCE_CODE: IIC02-0004
DIVISION: Care & Treatment
TOPIC_AREA: 107 Policy-Counseling/Risk Reduction
EFFECTIVE_DATE: 2022-07-26
WORD_COUNT: 202
POWERDMS_URL: https://public.powerdms.com/GADOC/documents/245195
URL: https://gps.press/sop-data/220.03-att-14/

SUMMARY:
This attachment provides a standardized template for developing an Operational Manual that each prison or correctional center must create to document its detailed processes, systems, and services. The manual serves as the authoritative guidebook for Care & Treatment Staff and describes how the facility operates, including staffing responsibilities, schedules, classification procedures, counseling services, and program management. Each facility customizes this template to reflect its specific operations while ensuring all required sections are included.

KEY_TOPICS: operational manual, care and treatment, facility operations, counselor responsibilities, classification process, reentry planning, inmate services, counseling programs, mental health services, administrative procedures, facility scheduling, PREA compliance, grievance process, orientation process, program management

ATTACHMENTS:
  1. Classification Committee Form
     URL: https://gps.press/sop-data/220.03-att-1/
  2. Classification Detail Request Form
     URL: https://gps.press/sop-data/220.03-att-2/
  3. Classification Appeal Form (Attachment 3)
     URL: https://gps.press/sop-data/220.03-att-3/
  4. Special Parole Review Recommendation Form
     URL: https://gps.press/sop-data/220.03-att-4/
  5. Classification Action Sheet - Reclassification Form (Inside Only)
     URL: https://gps.press/sop-data/220.03-att-5/
  6. Transitional Services Criteria (Work-Release) and Long Term Maintenance Criteria
     URL: https://gps.press/sop-data/220.03-att-6/
  7. Notification of Registered Sex Offenders Transfer
     URL: https://gps.press/sop-data/220.03-att-7/
  8. Counselor Request Form (Attachment 8)
     URL: https://gps.press/sop-data/220.03-att-8/
  9. Movement Plan Memo Template
     URL: https://gps.press/sop-data/220.03-att-9/
  10. Facility Stratification Plan Template
     URL: https://gps.press/sop-data/220.03-att-10/
  11. 48-Hour Waiver (Reclassification)
     URL: https://gps.press/sop-data/220.03-att-11/
  12. County Facility Placement Criteria
     URL: https://gps.press/sop-data/220.03-att-12/
  13. Offender Refusal Form
     URL: https://gps.press/sop-data/220.03-att-13/
  14. Operational Manual Template
     URL: https://gps.press/sop-data/220.03-att-14/
  15. Reclassification Move Request Form
     URL: https://gps.press/sop-data/220.03-att-15/
  16. Classification/Reclassification Summary Report
     URL: https://gps.press/sop-data/220.03-att-16/
  17. 48-Hour Classification Notification Form
     URL: https://gps.press/sop-data/220.03-att-17/

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FULL TEXT:
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SOP 220.03
Attachment 14

07/26/22


NAME OF YOUR PRISON/CENTER


OPERATIONAL MANUAL TEMPLATE

The Operational Manual is the authoritative guidebook that describes the detailed processes and
systems utilized by Care & Treatment Staff, identifying the services provided to the offender
population. The operational manual should have the following sections, but may have others added
if applicable:


1. Mission/Vision of Prison/Center
2. Department Heads and phone numbers
3. Classification Committee Members
4. Master Schedule
5. Facility Movement Plan
6. Chief Counselor and Responsibilities
7. Counselors and Counselor Responsibilities
8. Teachers and Teacher Responsibilities
9. Chaplain and Chaplain Responsibilities
10. Multi-Function Officers (MFO’s) and Responsibilities
11. Mental Health (MH) and Responsibilities
12. Recreation
13. Medical Staff and Responsibilities
14. Oversight Minutes
15. Counselor and Care & Treatment Minutes
16. Problem Residence Minutes
17. Initial Classification and Reclassification Process
18. Orientation Process
19. TOPPSTEP process
20. Visitation Update Process
21. Group Placement and Removal
22. Training Responsibilities (how to sign up)
23. Caseload Assignment and Responsibility
24. Reentry Checklist
25. DAP Documentation
26. PIC Discussion
27. Housing Plan
28. New Counselor Checklist
29. Policy Review
30. Initial Counselor Contact
31. 5% Counselor Case Load Review
32. Grievance Process
33. Administrative Segregation Responsibilities
34. 7-day MH Review
35. Program Back Up
36. PREA Compliance process
37. Sex Offender Point of Contact
38. FY Master Calendar/Scheduler Program Forecast


Retention Schedule: This attachment shall be utilized per the SOP, until such time it is revised or becomes
obsolete.