SOP_NUMBER: 227.02-att-4 TITLE: Warden's/Superintendent's Grievance Response Form REFERENCE_CODE: IIB05-0001 DIVISION: Unknown TOPIC_AREA: 227 Policy-Facilities Conditions of Confinement EFFECTIVE_DATE: 2019-05-10 WORD_COUNT: 96 POWERDMS_URL: https://public.powerdms.com/GADOC/documents/105705 URL: https://gps.press/sop-data/227.02-att-4/ SUMMARY: This is the official form used by wardens or superintendents to document their response to offender grievances filed within Georgia Department of Corrections facilities. The form requires the warden/superintendent to provide a written response to the grievance, obtain the offender's acknowledgment of receipt, and inform the offender of their right to appeal the response to the Grievance Coordinator within seven calendar days. Completed forms are retained with the grievance file for four years. KEY_TOPICS: grievance response form, warden response, superintendent response, offender grievance, grievance appeal, grievance procedure, facilities grievance, inmate complaint, GDC grievance process, grievance documentation ATTACHMENTS: 1. Offender Grievance Form URL: https://gps.press/sop-data/227.02-att-1/ 2. Staff Local Investigative Report and Recommendation Form URL: https://gps.press/sop-data/227.02-att-2/ 3. Witness Statement Form URL: https://gps.press/sop-data/227.02-att-3/ 4. Warden's/Superintendent's Grievance Response Form URL: https://gps.press/sop-data/227.02-att-4/ 5. Grievance Appeal to Central Office Form URL: https://gps.press/sop-data/227.02-att-5/ 6. Accepted_ Notification of Referral to Office of Professional Standards URL: https://gps.press/sop-data/227.02-att-6/ 7. Codes for Rejected Grievance (Formal) URL: https://gps.press/sop-data/227.02-att-7/ 8. Grievance Resolution/Drop Form (Attachment 8) URL: https://gps.press/sop-data/227.02-att-8/ 9. Central Office Appeal Response Form URL: https://gps.press/sop-data/227.02-att-9/ 10. Active Grievances Process Form URL: https://gps.press/sop-data/227.02-att-10/ 11. Warden's_Superintendent's Rejected Grievance Response URL: https://gps.press/sop-data/227.02-att-11/ 12. Rejected_ Notification of Referral to the Office of Professional Standards URL: https://gps.press/sop-data/227.02-att-12/ 13. Rejected_ Notification of Referral to the Facility ADA Coordinator URL: https://gps.press/sop-data/227.02-att-13/ 14. Accepted_ Notification of Referral to the Facility ADA Coordinator URL: https://gps.press/sop-data/227.02-att-14/ ======================================================================== FULL TEXT: ======================================================================== SOP 227.02 Attachment 4 5/10/19 **WARDEN’S/SUPERINTENDENT’S GRIEVANCE RESPONSE** Offender's Name: Grievance Number: GDC #: Facility: RESPONSE TO GRIEVANCE: Warden’s/Superintendent’s Signature (Date) I ACKNOWLEDGE RECEIPT OF THE ABOVE RESPONSE ON THIS DATE: Offender’s Signature (Date) _You have seven (7) calendar days within which to appeal this Response to your Grievance Coordinator._ _If the last day is not a business day at your institution, you may file it on the next day that is a business_ _day._ Retention Schedule: Upon Completion, this form shall be maintained with the grievance packet for four (4) years and then destroyed.