{
    "sop_number": "409.02.10",
    "old_code": "VIC01-0001",
    "title": "Quality Assurance",
    "division": "Executive",
    "topic_area": "409 Policy-GCI Inmate Workers",
    "effective_date": "2001-09-01",
    "summary": "This policy establishes quality assurance requirements for all Georgia Correctional Industries (GCI) operating units. Each facility must implement written quality control procedures that include inspection of raw materials, work in progress, and finished goods, along with systems to measure customer satisfaction and prevent defects. The policy applies to all GCI functional areas and requires designated inmate worker inspectors to be trained and involved in quality control activities.",
    "key_topics": [
        "quality assurance",
        "Georgia Correctional Industries",
        "GCI",
        "quality control",
        "product inspection",
        "customer complaints",
        "manufacturing standards",
        "inmate workers",
        "finished goods inspection",
        "incoming materials inspection",
        "product specifications",
        "in-process control",
        "operator training",
        "packaging and delivery"
    ],
    "cross_references": [],
    "content": "|GEORGIA DEPARTMENT OF CORRECTIONS<br>Standard Operating Procedures|Col2|Col3|\n|---|---|---|\n|**`Functional Area: `**<br>`Georgia Correctional`<br>`Industries`|**`Reference Number: `**<br>`VIC01-0001`|**`Revises`**<br>**`Previous`**<br>**`Effective Date:`**<br>`7/30/96`|\n|**`Subject:`**<br>`Quality Assurance`|||\n|**`Authority:`**<br>`Wetherington/Watson`|**`Effective Date:`**<br>`9/01/01`|`Page`**`1`**` of`<br>**`2 `**|\n\n```\nI. POLICY:\n\n   Each Industries operating unit shall have written quality\n   assurance controls, which specifies inspection procedures for\n   raw materials, goods in process, and finished goods. GCI\n   shall measure customer satisfaction and take action to prevent\n   non-conformance.\n\nII. APPLICABILITY:\n\n   All GCI Functional Areas\n\nIII. RELATED DIRECTIVES:\n\n   CAC/ACA Standard 2-4421-5\n\nIV. DEFINITIONS:\n\n   None\n\nV. ATTACHMENTS:\n\n   None\n\nVI. PROCEDURE:\n\n   A. Quality assurance controls (inspections and\n      documentation) will differ within the individual plants.\n      The following determinations must be made for each\n      product:\n\n```\n\n|Functional Area:<br>Georgia Correctional Industries|Prev. Eff. Date:<br>7/30/96|Page 2 of<br>2|\n|---|---|---|\n|`Functional Area:`<br>`Georgia Correctional Industries`|`Effective Date:`<br>`9/01/01`|`Reference Number:`<br>`VIC01-0001`|\n\n\n```\n   1. The desired requirements of the product design,\n      finished product, manufacturing process, raw\n      materials, packaging and shipping.\n\n   2. The necessary inspection steps, documentation\n      procedures, and the manpower needed to achieve the\n      required results.\n\nB. The basic elements upon which the quality control\n   programs are to be maintained will include:\n\n   1. Customer Complaint Logs - The Georgia Correctional\n      Industries Customer Complaint record-keeping system\n      must be strictly followed.\n\n   2. Specifications - Each location must have a complete\n      set of specifications covering all raw materials\n      required for each product.\n\n   3. In Process Control - There must be a defined\n      manufacturing sequence, which includes the critical\n      elements of each product.\n\n   4. Final Evaluation - The finished product must be\n      evaluated for conformance to specification prior to\n      shipment.\n\n   5. Incoming Materials - Incoming materials shall be\n      evaluated upon receipt for both quality and\n      conformance to the purchase specification.\n\n   6. Inspection Methods/Tests shall be defined and\n      personnel (staff and inmates) shall be trained in\n      the proper usage.\n\n   7. Quality Assurance Inspectors - Quality assurance\n      (inmate workers) will be designated and trained to\n      perform checks as required.\n\n   8. Product Delivery - The packaging of finished\n      products must be such to insure damage free delivery\n      and of an appearance to re-enforce the image of\n      quality.\n\n```\n\n|Functional Area:<br>Georgia Correctional Industries|Prev. Eff. Date:<br>7/30/96|Page 2 of<br>2|\n|---|---|---|\n|`Functional Area:`<br>`Georgia Correctional Industries`|`Effective Date:`<br>`9/01/01`|`Reference Number:`<br>`VIC01-0001`|\n\n\n```\n9. Operator Training - There must be a planned and\n   well-executed system of training and evaluating\n   inmate workers as they are assigned to new jobs.\n\n```",
    "word_count": 384,
    "powerdms_url": "https://public.powerdms.com/GADOC/documents/106263",
    "url": "https://gps.press/sop-data/409.02.10/",
    "attachments": []
}