SOP_NUMBER: 409.02.10
TITLE: Quality Assurance
REFERENCE_CODE: VIC01-0001
DIVISION: Executive
TOPIC_AREA: 409 Policy-GCI Inmate Workers
EFFECTIVE_DATE: 2001-09-01
WORD_COUNT: 384
POWERDMS_URL: https://public.powerdms.com/GADOC/documents/106263
URL: https://gps.press/sop-data/409.02.10/
SUMMARY:
This policy establishes quality assurance requirements for all Georgia Correctional Industries (GCI) operating units. Each facility must implement written quality control procedures that include inspection of raw materials, work in progress, and finished goods, along with systems to measure customer satisfaction and prevent defects. The policy applies to all GCI functional areas and requires designated inmate worker inspectors to be trained and involved in quality control activities.
KEY_TOPICS: quality assurance, Georgia Correctional Industries, GCI, quality control, product inspection, customer complaints, manufacturing standards, inmate workers, finished goods inspection, incoming materials inspection, product specifications, in-process control, operator training, packaging and delivery
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FULL TEXT:
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|GEORGIA DEPARTMENT OF CORRECTIONS
Standard Operating Procedures|Col2|Col3|
|---|---|---|
|**`Functional Area: `**
`Georgia Correctional`
`Industries`|**`Reference Number: `**
`VIC01-0001`|**`Revises`**
**`Previous`**
**`Effective Date:`**
`7/30/96`|
|**`Subject:`**
`Quality Assurance`|||
|**`Authority:`**
`Wetherington/Watson`|**`Effective Date:`**
`9/01/01`|`Page`**`1`**` of`
**`2 `**|
```
I. POLICY:
Each Industries operating unit shall have written quality
assurance controls, which specifies inspection procedures for
raw materials, goods in process, and finished goods. GCI
shall measure customer satisfaction and take action to prevent
non-conformance.
II. APPLICABILITY:
All GCI Functional Areas
III. RELATED DIRECTIVES:
CAC/ACA Standard 2-4421-5
IV. DEFINITIONS:
None
V. ATTACHMENTS:
None
VI. PROCEDURE:
A. Quality assurance controls (inspections and
documentation) will differ within the individual plants.
The following determinations must be made for each
product:
```
|Functional Area:
Georgia Correctional Industries|Prev. Eff. Date:
7/30/96|Page 2 of
2|
|---|---|---|
|`Functional Area:`
`Georgia Correctional Industries`|`Effective Date:`
`9/01/01`|`Reference Number:`
`VIC01-0001`|
```
1. The desired requirements of the product design,
finished product, manufacturing process, raw
materials, packaging and shipping.
2. The necessary inspection steps, documentation
procedures, and the manpower needed to achieve the
required results.
B. The basic elements upon which the quality control
programs are to be maintained will include:
1. Customer Complaint Logs - The Georgia Correctional
Industries Customer Complaint record-keeping system
must be strictly followed.
2. Specifications - Each location must have a complete
set of specifications covering all raw materials
required for each product.
3. In Process Control - There must be a defined
manufacturing sequence, which includes the critical
elements of each product.
4. Final Evaluation - The finished product must be
evaluated for conformance to specification prior to
shipment.
5. Incoming Materials - Incoming materials shall be
evaluated upon receipt for both quality and
conformance to the purchase specification.
6. Inspection Methods/Tests shall be defined and
personnel (staff and inmates) shall be trained in
the proper usage.
7. Quality Assurance Inspectors - Quality assurance
(inmate workers) will be designated and trained to
perform checks as required.
8. Product Delivery - The packaging of finished
products must be such to insure damage free delivery
and of an appearance to re-enforce the image of
quality.
```
|Functional Area:
Georgia Correctional Industries|Prev. Eff. Date:
7/30/96|Page 2 of
2|
|---|---|---|
|`Functional Area:`
`Georgia Correctional Industries`|`Effective Date:`
`9/01/01`|`Reference Number:`
`VIC01-0001`|
```
9. Operator Training - There must be a planned and
well-executed system of training and evaluating
inmate workers as they are assigned to new jobs.
```