SOP_NUMBER: 505.04
TITLE: Communications Center Information Flow
REFERENCE_CODE: IVF01-0009
DIVISION: Facilities
TOPIC_AREA: Support Services/Communications Center
EFFECTIVE_DATE: 2010-09-15
WORD_COUNT: 437
POWERDMS_URL: https://public.powerdms.com/GADOC/documents/106012
URL: https://gps.press/sop-data/505.04/

SUMMARY:
This policy establishes procedures for processing and communicating information through the GDC Communications Center's data communication equipment. It applies to all staff and covers how incident reports are documented, how administrative messages and warrants are transmitted through the GCIC network to law enforcement agencies, how security breaches involving lost identification and equipment are reported, and how incoming arrest notifications and detainer messages are acknowledged and routed.

KEY_TOPICS: communications center, information flow, GCIC network, incident reporting, SCRIBE system, administrative messages, warrants, BOLO (be on the lookout), law enforcement notifications, detainers, data communication, emergency reporting, security breaches, inter-agency communication

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FULL TEXT:
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|GEORGIA DEPARTMENT OF CORRECTIONS<br>Standard Operating Procedures|Col2|Col3|
|---|---|---|
|**`Functional Area: `**<br>`Support Services/`<br>`Communications Center`|**`Reference Number: `**<br>`IVF01-0009`|**`Revises`**<br>**`Previous`**<br>**`Effective Date:`**<br>`2/01/01`|
|**`Subject:`**<br>`Communication Center`<br>`Information Flow`|||
|**`Authority:`**<br>`Owens/Smith`|**`Effective Date:`**<br>`9/15/10`|`Page`**`1`**` of`<br>**`2 `**|

```
I. POLICY:

   To establish procedures for processing/communicating
   information via the Communication Center’s data communication
   equipment.

II. APPLICABILITY:

   All staff.

III. RELATED DIRECTIVES:

   A. GDC Rules: 125-2-4-16, 125-1-2-.01 (b), 125-2-1-.01 (d),
      125-3-1-.05 (a), 125-3-2-.05, 125-3-1-.07, 125-3-2-.07,
      125-2-4-.20, 125-4-4-.10, 125-4-4-.11.

   B. GDC SOPS: IIA02-0002, IIA04-0001, IIA04-0002, IIA04-0004,
      IIB01-0008, IVF01-0007 and IVF01-0008.

   C. GDC Emergency Operations Manual

IV. DEFINITIONS:

   GCIC: Georgia Crime Information Center is a criminal justice
   information system network consisting of agencies, procedures,
   mechanisms, media, and forms as well as the information
   itself, which are or which become involved in the
   organization, transmittal, storage, retrieval, and
   dissemination of information related to reported offenders and
   their subsequent actions related to such events or persons.

V. ATTACHMENTS:

   NONE.

```

|Functional Area:<br>SUPPORT SERVICES/COMMUNICATIONS<br>CENTER|Prev. Eff. Date:<br>2/01/01|Page 2 of<br>2|
|---|---|---|
|`Functional Area:`<br>`SUPPORT SERVICES/COMMUNICATIONS`<br>`CENTER`|`Effective Date:`<br>`9/15/10`|`Reference Number:`<br>`IVF01-0009`|

```
VI. PROCEDURE:

```





```
A. Incident reports during non-business hours, as noted in
   the Related Directives Section of this SOP, will be
   telephoned to the Communications Center. A detailed
   statement of incidents reported to the Communications
   Center will be entered into SCRIBE each business day to
   produce a summary of incidents that were reported during
   the previous 24 hour period. The reports will be
   populated in the Emergency Report module of SCRIBE for
   viewing by executives and management personnel statewide.

B. Administrative messages, warrants on escapees, and BOLO’s
   (be on the look out) shall be transmitted by the
   Communication Center over the GCIC network for viewing by
   all law enforcement agencies nationwide. These
   transmissions shall be in compliance with GCIC’s policies
   and procedures.

C. Lost/stolen employee identification cards, badges, or
   other items which could create security breaches shall be
   reported to the appropriate Division Director, Internal
   Investigations, and the Communications Center. The
   Communications Center will enter an active record in GCIC
   for controlled items such as departmental vehicles and
   weapons according to state laws and GCIC Council Rules.

D. All incoming messages regarding notifications of arrests
   and detainers received via GCIC and fax into the
   Communication Center will be acknowledged in GCIC and
   routed to the designated receiver on a timely basis.
   Routine messages will be held for pick up in the
   Communications Center after proper notification to the
   designated receiver.

```